- ● The DVR/NVR must be physically connected to your internet router via an RJ45 Cat6 patch cord.
- ● Cloud P2P technology enables remote streaming without requiring a static public IP address.
- ● Official mobile apps include Hik-Connect (Hikvision), gCMOB (CP PLUS), and DMSS (Dahua).
- ● Optimize the sub-stream bitrate to ensure smooth, buffer-free playback on 4G/5G mobile connections.
Prerequisites for Mobile CCTV Viewing
Before configuring your mobile device, ensure the following setup is ready at your Lucknow premises:
- ✓ Active broadband internet connection with an available LAN port on your Wi-Fi router.
- ✓ Cat6 Ethernet patch cord connecting the DVR/NVR network port to the router.
- ✓ An Android smartphone (Google Play Store) or iPhone (Apple App Store) connected to mobile data or Wi-Fi.
4 Steps to Configure Remote Access
Step 1: Access the DVR Main Menu > Network Settings > Platform Access / Cloud P2P. Verify the cloud status shows "Online".
Step 2: Download the official app matching your equipment brand: Hik-Connect for Hikvision, gCMOB for CP PLUS, or DMSS for Dahua.
Step 3: Register a free account within the app and scan the QR code displayed on your DVR screen under the Platform Access page.
Step 4: Enter the custom verification password set on your recorder. You can now stream live video and search recorded footage from anywhere.